Privacy Policy

At CrunchBoss, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us while using our website.

By using our website, you agree to the terms outlined below.

1. Information We Collect

When you place an order or contact us through the website, we may collect information including:

Name
Phone number
Email address
Delivery address
Payment and transaction details

We may also collect basic technical information such as:

IP address
browser type
device information
website usage data

This helps us improve website functionality and customer experience.

2. How We Use Your Information

Your information may be used to:

process and deliver orders
provide customer support
send order updates and transactional emails
improve our products, website, and services
prevent fraudulent transactions or misuse of the website

We do not sell or rent your personal information to third parties.

3. Payments

Payments made on CrunchBoss are securely processed through trusted third-party payment gateways.

CrunchBoss does not store your complete card or banking information on our servers.

4. Cookies & Website Data

Our website may use cookies and similar technologies to:

improve website performance
remember user preferences
analyze traffic and browsing behavior

You may disable cookies through your browser settings, though some website features may not function properly.

5. Third-Party Services

We may use trusted third-party services for:

payment processing
shipping and logistics
email communication
analytics and website performance

These services may access limited information necessary to perform their functions.

6. Data Protection

We take reasonable measures to protect your personal information against unauthorized access, misuse, or disclosure.

However, no online platform can guarantee absolute security, and users share information at their own discretion.

7. Pune Delivery Operations

CrunchBoss currently delivers only within Pune, Maharashtra. Delivery information shared during checkout is used solely for order fulfillment and customer communication.

8. Food & Allergen Information

Our products are handcrafted in small batches and may contain or be processed in facilities handling:

Dairy
Soy
Gluten

Customers are encouraged to review product descriptions carefully before purchase.

9. Your Rights

You may contact us to:

update your information
request deletion of your personal data where legally permitted
ask questions regarding how your information is used

10. Changes to This Policy

CrunchBoss reserves the right to update or modify this Privacy Policy at any time. Changes will be reflected on this page.

11. Contact Us

For any privacy-related questions or concerns, please contact:

CrunchBoss
Sr No 114/5,115/1, 114/6/3, Icon Tower Office No. 702, Baner, Pune, MH – 411045
Email: customersupport@crunchboss.in