Terms & Conditions
Welcome to CrunchBoss. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
CrunchBoss is a gourmet dessert toppings brand currently delivering within Pune, Maharashtra. By using this website, you confirm that the information provided by you is accurate and complete.
We reserve the right to update or modify these terms at any time without prior notice.
2. Products & Availability
All products listed on our website are subject to availability.
As our products are prepared in small batches, product appearance, texture, and packaging may vary slightly from the images shown on the website.
We continuously work to ensure product descriptions and pricing are accurate; however, unintentional errors may occasionally occur.
3. Orders & Payments
Orders are confirmed only after successful payment through our payment gateway partners.
CrunchBoss reserves the right to:
- refuse or cancel orders if necessary
- limit quantities purchased per order
- cancel orders in cases of suspected fraud, pricing errors, or product unavailability
In the event of a cancelled prepaid order, the amount paid will be refunded to the original payment method.
4. Delivery
We currently deliver only within Pune, Maharashtra.
Delivery timelines shared during checkout are estimates and may vary due to:
- weather conditions
- courier delays
- high order volumes
- unforeseen operational circumstances
Customers are requested to ensure that the delivery address and contact details entered during checkout are accurate.
5. Order Cancellation
Orders may only be cancelled before dispatch.
Once an order has been dispatched, it cannot be cancelled.
For cancellation requests, please contact us at:
customersupport@crunchboss.in
6. Food Safety & Storage
Our products are handcrafted in small batches and are intended for consumption before the mentioned expiry period.
Storage Instructions:
- Store in a cool, dry place
- Keep away from direct sunlight and moisture
- Reseal after opening for best freshness
Allergen Information:
Products may contain or be processed in facilities handling:
- Dairy
- Soy
- Gluten
Customers with food allergies are advised to review product descriptions carefully before purchase.
7. Intellectual Property
All content on this website, including product images, branding, graphics, logos, and text, belongs to CrunchBoss and may not be copied, reproduced, or used without permission.
8. Limitation of Liability
CrunchBoss shall not be held liable for:
- delays caused by courier or logistics partners
- minor variations in packaging or appearance due to small-batch production
- misuse, improper storage, or handling of products after delivery
9. Contact Information
For any questions regarding these Terms & Conditions, please contact:
CrunchBoss
Sr No 114/5,115/1, 114/6/3, Icon Tower Office No. 702, Baner, Pune, MH – 411045
Email: customersupport@crunchboss.in